You have the right to return your product within 14 calendar days of delivery, under the UK Consumer Contracts Regulations.
To request a return or exchange:
The product must be unused, with all original packaging and accessories.
Email contact@lucedonna.com with your order number and reason for the return.
Once approved, we will provide return instructions.
If returning due to a change of mind, the return shipping costs are the customer’s responsibility. In the case of a defective product, we will cover all related costs.
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